Now that the dust has settled…
The recent travel chaos is a
reminder to know your rights before you
travel
21 I 04 I 10
The recent volcanic
eruption in Iceland and volcanic ash cloud has caused travel chaos
for an estimated 150,000 Britons, leaving thousands of British
holidaymakers stranded abroad since Thursday. Even now that the
majority of flight restrictions across the UK have been lifted,
those stranded have no idea of when they may be able to return
home.
The number one priority
is to get people home safely. However, those affected by recent
events will want to know what help they can expect whilst stranded.
When travellers arrive at their final destination, they will then
want to know if they are entitled to refunds or compensation.
EU “right to care”
regulations require airlines to provide free food, accommodation
and other basic necessities in situations where flights are delayed
for a long period or cancelled. However, as recent cancellations
are beyond the control of the airlines, it is unlikely you will be
entitled to any compensation beyond a refund. But, as this is a
very unusual situation, those affected are advised to make
enquiries directly with their insurance provider to find out their
entitlement.
Whether you want to know your
rights in relation to
cancelled flights within the EU or
cancelled flights outside the EU, Hugh James Online can help.
Hugh James Online provides free law guides, which explain your
rights in relation to travel and holiday problems – who is
responsible and whether you are entitled to refunds and
compensation. There is also a fixed fee downloadable complaint
letter pack to help you complain to your airline or travel company
when things go wrong.
Fortunately, erupting volcanoes are
few and far between! Unfortunately, it is not unusual for something
to go wrong on holiday, whether it’s a
delayed flight,
lost luggage, food poisoning or a tripping accident. For that
reason, it is sensible to know your rights before you travel.
If you are planning to get away
from it all this summer, take the stress out of travelling and find
out about your rights before you travel by visiting Hugh James
Online today at www.hughjamesonline.co.uk.