New regulations enhance agency workers' rights

 

Emma Burns

20 | 09 | 11

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It is not surprising that a significant number of employers seem to be unaware that the Agency Worker Regulations 2010 come into force in less than two weeks time on 1 October 2011.

Originally drafted by the previous Labour Government, it looked at one point as if the new Coalition Government were going to do their utmost to try to avoid bringing the draft regulations into force. Certainly, in opposition the Conservative Party had been bitterly opposed to the regulations and an immediate review was announced when they got into power, albeit with coalition partners and not as outright rulers. However. the regulations survived that review and are about to come into force, largely unchanged.

For observers of employment law developments over the years (yes there are some of us), this has not come as a great shock. In fact, the Government had very little choice but to enact the regulations, deriving as they do from European law. Their deadline to do so, 5 December 2011, was an immovable feast and some might suggest that all the talk of delay and reduction of red tape and bureaucracy was always little more than bluster.

 

What are the agency workers regulations?

So what are the regulations and what do they do? Well, one thing that they definitely do not do is to give agency workers full employment protection rights.
The employment status of agency workers has been the subject of a great deal of case law in recent years. In some cases, particularly where agency workers have been engaged to perform the same work over a considerable duration of time, the courts and tribunals have held that they have become employees with full employment law protection.

The problem with these cases has been that different conclusions have been reached as to the identity of the employer. In some cases, the hiring organisation has been found to be on the hook.  However, in other cases, the party responsible for being the employer, and hence carrying the liability for claims, has been the agency supplying the worker.

 

Although the law seems to have reached a more settled position in recent times whereby agency workers have less chance of being employees, the different approaches of different courts and myriad of case law means that this remains an area which lacks clarity for employers. Such a lack of clarity always carries with it legal risk.

 

The regulations could have included provisions to address this, but instead they avoid the question altogether. Their decision to omit this detail leaves employers, and their lawyers, to find their own solutions in order to minimise the risk, mainly through the use of carefully drafted and negotiated documentation.

 

Agency worker rights at time of employment commencement

Instead of clarifying the area of confusion identified above, the regulations give agency workers certain limited rights to be treated equally to permanent employees of the organisation hiring them.

It is important to be aware that:

  • Not all rights accrue from day one of any assignment. Only a very limited range of rights apply from the very start of the assignment. Essentially there are two rights:

1) rights to access collective facilities and amenities provided by the hirer to its employees. The types of facilities covered are things such as access to canteens, transport services, staff common rooms and workplace crèches.

2) rights to information about vacancies in the hiring organisation

 

Any claim for breach of these day one rights is made by the agency worker against the hiring organisation and cannot be made against the agency that supplied them.

 

Agency worker rights acquired after 12 weeks

Additional rights are acquired for agency workers after 12 weeks of working on an assignment. There are some slightly complex provisions which concern how the 12 week qualifying period is calculated, but these are beyond the scope of this article. The additional rights are to equivalence in relation to pay, duration of working time, night work, rest periods, rest breaks, and annual leave. In addition, specific provision is made for certain rights for pregnant agency workers.

 

Claims in respect of the additional rights are unusual in that they can potentially be pursued by agency workers against both the hiring organisation and the agency. The Regulations contain certain provisions which each party to the hiring transaction can try to use to effectively drop the other in it. For example, the agency can seek to escape liability by arguing that its client, the hirer, failed to give it accurate information about rates of pay paid to permanent employees.

 

This idea of setting agency and hirer against each other is not exactly conducive to maintaining good commercial relationships. What is more, it is hardly likely to assist the parties in negotiating the well drafted documentation that could protect them both against more onerous employment claims arising if the agency work is declared to be an employee. Instead of working together, it is very possible that both parties will seek to protect their own positions and seek to include provisions in the documentation that have unilateral rather than joint benefits.

 

It will be interesting to see what happens in the agency worker world as a result of the regulations. Lots of organisations use agency workers because they offer high levels of flexibility in relation to workforce needs, particularly where the business faces unpredictable demand and has difficulty recruiting. Traditionally they can also be cheaper than permanent employees, because they do not qualify for benefits such as pension. This is not set to change with the Regulations, but is by no means the universal experience in any event. In some sectors agency workers are more expensive than permanent employees.

 

For more information contact emma.burns@hughjames.com

 

 

Contact

Emma BurnsEmma Burns

Partner
Head of Employment and HR Services Group

E emma.burns@hughjames.com

T 029 2039 1075

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