Positive Influencing & Assertiveness Skills Training Course

 

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Positive influencing and assertiveness skills training course description

The positive influencing & assertiveness skills training course has been designed to equip delegates with skills to enhance their ability to communicate, without undermining their personal integrity. Through practical exercises, delegates will explore the characteristics of assertive behaviours, whilst learning how to become more persuasive and influential within the workplace.

 

Benefits of our influencing and assertiveness skills course

The positive influencing & assertiveness skills training course will enable delegates to:

  • Define and understand the difference between influencing and persuading
  • Identify challenges faced when influencing and persuading
  • Identify the key do’s and don’ts of influencing and persuading
  • Identify different influencing and persuading styles
  • Recognise assertive behaviours
  • Develop their own communication style

Training course dates

Course dates:
26/06/2012
13/12/2012

Course times:

9.30am - 12.30pm (half day)

Training location

The training dates shown above will take place at our city centre training facility in Cardiff, South Wales. It is also possible to arrange to conduct training courses at your office or at any suitable location in England or Wales. Please contact us for more information or to enquire about other training locations. 

 

Positive influencing & assertiveness skills training course fees

£125 per delegate

 

Download the course outline (PDF)

 

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Meet the trainers

Helen Iles 2011Helen Iles

Senior Associate
Head of Training

E helen.iles@hughjames.com

T 029 2039 1002

 


Deborah CarrollDeborah Carroll

Trainer

E deborah.carroll@hughjames.com

T 029 2022 4871

Delegate testimonials

“I have absolutely no hesitation in recommending Helen Iles and the Hugh James training team.  They deliver complex subjects in lay mans terms and bite size chunks – just what’s needed when you have a busy diary!” Kay Leigh, Head of HR, Linc-Cymru Housing Association

 

"HJ’s training approach is innovative, interactive and fun, whilst still instilling the importance of the message. I would highly recommend their approach and you can choose what you want to include and gear it towards your organisation’s needs."

Kath Powell, Vista Retail Support

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More information

If you need to contact us about any of our training courses or to enquire about an existing booking please call our training department.

T  029 2039 1075

E training@hughjames.com.

 

 

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