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Personal injury and illness compensation

At Hugh James our expert compensation claim solicitors, based in Cardiff and London, make it simple and straightforward for you to enquire about making a claim. We offer free, no obligation, advice whilst investigating you claim and can arrange free home visits across England, South Wales, Mid Wales and North Wales.

Why choose our expert personal injury compensation claim solicitors?

Our experts are the only firm ranked top in Wales by the Chambers & Partners and Legal 500 independent legal guides in this area of law. Our lawyers are highly experienced and provide a wide range of specialist services and advice. See our list of services below.

We can offer:

  • Free advice, without obligation, whilst we investigate your compensation claim.
  • No win, no fee agreements (if you decide to instruct us).a
  • Access to financial advice, including benefits advice.
  • Access to specialist health care and rehabilitation.

Follow us on twitter @HJSeriousInjury

Case studies

£10,000 awarded to Welsh based teenager
We have successfully pursued damages for a 14 year old girl. The teenager was injured after an accident at a South Wales building site where improper health and safety procedures were in place.

In June 2009, the Ystradgynlais Community Centre in Powys was in the process of being renovated. Due to building work, scaffolding had been erected and surrounded by security fencing. The claimant and her friends passed through the grounds of the community centre whilst making their way to a local skate park. A friend of the claimant was able to bypass the security fencing to climb the scaffolding and swing from it. Whilst swinging, the young boy mistakenly struck a portion of the security fencing, narrowly missing the claimant’s face and knocking her to the floor. Injuries were sustained to the young girls left wrist, thighs and more notably her left shin.

A claim was brought against the building firm undertaking the renovation work. The builders were found to be negligent as they had failed to erect and secure the security fencing accurately. They also failed in their management of the building site by not carrying out regular inspections, nor did they inform the community centre of potential risks.

The building firm involved in this case admitted liability and subsequently paid the claimant £10,000 in personal injury compensation.

£37,000 compensation awarded to concrete finisher suffering osteoarthritis of the knees
Recently we won a workplace compensation claim for a client who suffered osteoarthritis of the knees as a result of his occupation and insufficient health and safety procedures by his employers.

One of our solicitors concluded this case of workplace illness with a settlement of £37,000. His industrial based job role required him to spend prolonged periods of time kneeling on the floor whilst concreting, with the added strain of constantly having to get up and down throughout his shifts. This pattern of work continued throughout the majority of his employment, with knee pads only being supplied towards the end of his time with the organisation.

Expert medical evidence concluded that the nature of the client’s work had accelerated the onset of osteoarthritis by a period of two to three years. Thus, he was required to undergo knee replacement surgery earlier than might have been the case if he had worked with adequate protection. Liability was admitted by the client’s previous employers and in September 2010 and the claim was settled in August 2011.

Mr Keith Banwell BT Engineer hearing loss claim
Former South Wales BT engineer Keith Banwell has recovered compensation for damage to his hearing caused by his work with BT who admitted that they had negligently exposed him to excessive noise levels during his employment of over 20 years.

Keith, who is an ex union elective secretary representative, based in Merthyr Tydfil and Pontypridd, used a series of head tone sets throughout his employment with BT. His work also took him to many noisy factories and industrial sites. The head tone sets (also known as oscillators and amplifiers with a probe), were used to locate wires in BT’s own network. His hearing was damaged by the high-pitched noise that he listened to over the headsets throughout the day.

Keith suffered a gradual deterioration in his hearing which was first noticed by his family when he would mishear what they were saying or not hear them at all. He also suffers from tinnitus. He finds it difficult to follow conversations in a group of people or where there is any background noise.

Keith commented that “Hugh James provided me with fast, efficient, professional and excellent advice. I have recommended lots of my colleagues to Hugh James and will continue to do so”

We currently represent many past and present BT engineers who used this equipment.


What the team is known for
Has an exceptional reputation for its representation of clients in a range of cases, including catastrophic injury, employers’ liability and industrial disease claims. Also has expertise in Court of Protection matters.

Strengths (Quotes mainly from clients)
They are very helpful and professional.”

Notable practitioners
Cardiff-based partner Andrew Harding is recommended for his expertise on traumatic brain and spinal injury claims. His areas of expertise include Court of Protection work.

Chambers UK 2014

Product liability specialist Mark Harvey heads the practice at Hugh James, with the neurolaw practice, covering catastrophic and neurological injuries, led by Court of Protection Deputy Andrew Harding. The firm has a high profile for group action work, acting for members of Nacods and the Royal College of Nursing; it was instructed in the Phurnacite litigation, and is also noted for its role in BT hearing loss cases. Senior associate Kevin McCarthy is ‘very good’, and Gareth Morgan is recommended for disease work. Iain Scott heads the multi-track team, and Lisa Morgan has built up a highly regarded nursing care team.

The Legal 500 2014

Acclaimed for its specialist expertise in catastrophic injuries, especially those arising from RTAs and motorcycle accidents, as well as severe psychiatric injury claims. Also houses a dedicated nursing care department. Clients say: “They’re an excellent firm. The calibre of litigator they have is first-class – I can’t criticise any aspect of the way they run their cases.” In terms of market standing, “They’re rightfully at the top of the pile.”
Chambers UK 2014

Product liability specialist Mark Harvey heads the practice at Hugh James. Catastrophic/neurological injury matters are led by ‘absolute expert’ Andrew Harding, who is also an ‘excellent’ Deputy. Associate Cari Sowden-Taylor is ‘knowledgeable’ and ‘client focused’, and consultant Sian Warren is a ‘first-class PI lawyer’. The firm is known for its group action work, acting for members of Nacods and the Royal College of Nursing. Gareth Morgan leads on disease work, and Iain Scott heads the multi-track team.
The Legal 500 2013

Hugh James’s Cardiff office earns praise from experts, peers and clients for its “exemplary” personal injury service.
Chambers UK 2013

This Cardiff-based group remains the market-leading firm for claimant personal injury work in Wales. The firm maintains a caseload of workplace accidents, industrial diseases, and multimillion-pound catastrophic brain and spinal injuries.

Group head Mark Harvey is praised for his “innovative” approach to personal injury matters. He is best known for his expertise on cases with an international element. His colleague Andrew Harding is a head injury specialist and leading partner in the firm’s comprehensive Neurolaw unit. He also acts as a Court of Protection Deputy for numerous individuals with brain injuries. Chambers UK 2012

Cardiff-based Hugh James continues to lead the field for claimant work in Wales, with a formidable personal injury offering across the board on EL/PL, catastrophic injuries and industrial disease matters.

The “extremely able and experienced” Mark Harvey focuses on advising personal injury claimants in litigation involving medical devices, vehicles and consumer products.

Andrew Harding specialises in brain injury and Court of Protection work, and is available to act as a deputy to those with traumatic brain injuries. Sources praise his “extensive knowledge of the field.”
Chambers UK 2011

Hugh James is praised for its ‘professionalism, care and concern’, and has specialist teams in areas such as group actions and industrial disease, while high-volume accident claims are now handled through its legal outsourcing service Involegal LLP. Andrew Harding leads on catastrophic injury cases. Mark Harvey is praised for his ‘conviction, personable approach and clear advice’, and handles harmful product and overseas accident cases. It continues acting for miners union NACODS on osteoarthritis claims.
Legal 500 2011

Areas we cover in South | Mid | North Wales

Our lawyers can help if you live anywhere in Wales. The main areas we cover are:

  • Abergavenny
  • Anglesey
  • Bangor
  • Caernarfon
  • Cardiff
  • Carmarthen
  • Chepstow
  • Conwy
  • Haverfordwest
  • Llandudno
  • Mold
  • Newport
  • Port Talbot
  • Prestatyn
  • Swansea
  • Wrexham

Areas we cover accross England

From our London and South Wales offices our accident injury claim experts can help if you live in anywhere in England from the East, East Midlands, North East, North West, South East, South West, South Midlands and Yorkshire and the Humber. We cover:

  • Bedford
  • Blackburn with Darwen
  • Blackpool
  • Bournemouth
  • Bracknell Forest
  • Brighton & Hove
  • Bristol
  • Buckinghamshire
  • Cambridgeshire
  • Central Bedfordshire
  • Cheshire East
  • Cheshire West and Chester
  • Cornwall
  • County Durham
  • Cumbria
  • Darlington
  • Derby
  • Derbyshire
  • Devon
  • Dorset
  • East Riding of Yorkshire
  • East Sussex
  • Essex
  • Gloucestershire
  • Greater London
  • Greater Manchester
  • Halton
  • Hampshire
  • Hartlepool
  • Herefordshire
  • Hertfordshire
  • Hull
  • Isle of Wight
  • Isles of Scilly
  • Kent
  • Lancashire
  • Leicester
  • Leicestershire
  • Lincolnshire
  • Luton
  • Medway
  • Merseyside
  • Middlesbrough
  • Milton Keynes
  • Norfolk
  • North East Lincolnshire
  • North Lincolnshire
  • North Somerset
  • North Yorkshire
  • Northamptonshire
  • Northumberland
  • Nottingham
  • Nottinghamshire
  • Oxfordshire
  • Peterborough
  • Plymouth
  • Poole
  • Portsmouth
  • Reading
  • Redcar and Cleveland
  • Rutland
  • Shropshire
  • Slough
  • Somerset
  • South Gloucestershire
  • South Yorkshire
  • Southampton
  • Southend-on-Sea
  • Staffordshire
  • Stockton-on-Tees
  • Stoke-on-Trent
  • Suffolk
  • Surrey
  • Swindon
  • Telford and Wrekin
  • Thurrock
  • Torbay
  • Tyne and Wear
  • Warrington
  • Warwickshire
  • West Berkshire
  • West Midlands
  • West Sussex
  • West Yorkshire
  • Wiltshire
  • Windsor and Maidenhead
  • Wokingham
  • Worcestershire
  • York

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"They are the go-to firm - a regional heavyweight. They have a complete range of expertise."

Chambers UK 2014, Banking and Finance

"It is a big and well-regarded outfit with proper support mechanisms."

Chambers UK 2014, Clinical Negligence

"An efficient, friendly and personable team."

Chambers UK 2014, Corporate and M&A

"They are unparalleled in their field; they are widely known, feared, respected – you name it."

Chambers UK 2014, Environment: Clamant

"Hugh James' main strength is its calm and reasoned approach to cases, with a willingness to give firm and sensible advice."

Chambers UK 2014, Family

"They have excellent personalised client service and provide thorough, specialised legal expertise. They set the benchmark for excellence."

Chambers UK 2014, Private Client

"We find them very supportive, they really tend to us and they are always there for us."

Chambers UK 2014, Social Housing

"Hugh James is head and shoulders above the rest for contentious probate."

Legal 500 2013, Contentious Trusts and Probate

"Cardiff firm Hugh James joins the top tier in recognition of its proven capability in headline group actions."

Legal 500 2013, Product Liability, London
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