Hugh James Streamline services

Claims services need to react quickly in an environment of increased awareness of litigation, escalating claims spend and rising legal costs.

Our clients demand a more dynamic claims management culture and our streamline claims concept enables us to offer them just that.

How does Streamline work?

Our streamline service is delivered through our specialised volume legal outsource team at Hugh James Involegal LLP.

Our Streamline services support our clients in meeting the burden of high volume low value claims. Pre- litigation, litigated fast track or multi track claims and recoveries – no matter which, every type of claims benefits from using Streamline’s tailored case management technology. It offers an efficient and dependable service that our clients can totally rely upon.

It delivers genuine service and cost savings. Combining its automated processes with the skills of our people, claims are resolved proactively and with reduced life spans.

Streamline services can be bespoke to individual client needs. All data is available for clients to review remotely and at their convenience.

Our Streamline claims products:

  • Streamline Claims - Streamline Claims delivers a truly seamless claims handling process. Our cutting edge technology drives compliance with the relevant pre-litigation protocol and other pre-litigation processes to include investigation, gathering of medical evidence and Part 36 offers of settlement.
    Find out more about Streamline Claims
  • Streamline Resolve - Streamline Resolve is a robust, proactive defendant litigation product, delivering the right outcome in the shortest timescale.
    Find out more about Streamline Resolve.
  • Streamline Recover - Streamline Recover is a specialist service for our insurer and corporate clients. It is designed to recoup your outlay in motor, domestic and commercial property claims.
    Find out more about Streamline Recover.

 

Why choose our Streamline services?

  • Bespoke solution
  • Quality and consistency
  • Volume capability
  • Fixed fees / commercial visibility
  • Transparent and accessible MI

Streamline aims to support your business; this scalable solution is capable of handling thousand of claims per annum. To this end we are able to supply as much or a little Management information (MI) as you require. The information we provide will always be relevant and meet your individual requirements at timescales and via the most convenient media for you, whether that is at regular agreed intervals or through secure on-line access.

Our principal aim is to understand your company specific needs, which is why we appoint a single Account Manager for each individual client. They are tasked with acquiring a thorough understanding of your business, claims culture and processes. Your account manger will support you with regular business relationship meetings, enabling us to guarantee the delivery of a claims handling service that supports both your business and protects your brand.


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gareth Williams ColourContact

Gareth Williams

Senior Partner

Commercial Litigation

Indemnity and Corporate Risk

 

E gareth.williams@hughjames.com

T 029 2039 1022


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gareth Williams ColourContact

Gareth Williams

Senior Partner

Commercial Litigation

Indemnity and Corporate Risk

 

E gareth.williams@hughjames.com

T 029 2039 1022

Testimonials

"This firm's Cardiff office is renowned for its personal injury expertise, as well as handling a significant volume of motor and property claims. Clients include the Welsh Assembly Government, Welsh Water, and insurance giants Aviva and AIG."

Chambers 2011

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