Hugh James Streamline Claims
Insurers and businesses
require a claims handling supplier that delivers consistent high
quality services across a substantial volume of claims.
We have designed
Streamline Claims so it is structured to react swiftly to
fluctuating claim volumes.
How does Streamline Claims work?
Streamline Claims delivers a truly
seamless claims handling process. Our cutting edge technology
drives compliance with the relevant pre-litigation protocol and
other pre-litigation processes to include investigation, gathering
of medical evidence and Part 36 offers of settlement.
It currently processes an average
of over 1,000 new third party claims per month but has the
scalability to deal with significantly greater volumes.
On a typical sample of 1000
litigated claims, having used Streamline Claims at the pre
litigation stage could have produced savings of more then
£250,000.
On occasions litigation is
unavoidable. When this occurs claims migrate seamlessly to
Streamline
Resolve. This means that from the date of initial instruction
to the conclusion of the claim we will retain the same file number
meaning no file duplication of perusal or ‘double keying' of
essential data.
Why choose streamline claims
The aim of the claims process is to
be significantly proactive. The quality of pre litigation claims
handling can seriously affect the amount of money spent on third
party costs as well as influencing the success or failure of any
subsequent litigation.
One of our key objectives in
revolutionising our approach to claims handling is to speed up the
entire claims process. We seek to restrict the lifespan of all
relevant claims in order to reduce your outlay in respect of third
party costs.
Significant claims savings can be
achieved if litigation is avoided altogether. One of our
fundamental key performance indicators is litigation rate. Our
teams are challenged to ensure that these are controlled within our
strict parameters.