Joanne Morris

Partner, Head of Volume Operations

Joanne Morris Involegal
Email
joanne.morris@involegal.com
Telephone
029 2039 1083
Department telephone
029 2078 5694
Connect via LinkedIn

Joanne Morris is a partner at Hugh James and is head of volume operations at Hugh James Involegal LLP.

Joanne has been central to the development of Hugh James’ volume services practice.

Qualifying as a property solicitor with the firm in 1997, she has over 15 years of experience in dealing with commercial, residential and secured lending transactions and has a comprehensive insight in to all aspects of the volume delivery of these services to our lender clients and, importantly, their customers.

As well as directing operations, Joanne is experienced in the innovative use of technology and process re-engineering to deliver streamlined solutions across a range of legal services, achieving the highest levels of customer service and maximising cost efficiency for clients. At market peaks, she has managed teams of over 150 people delivering in excess of 60,000 transactions per annum for the UK’s leading banks and building societies.

Expertise

  • Operational management of volume legal services
  • Legal and business process outsourcing
  • Legal business process design and implementation

Career history

  • Trained: Hugh James
  • Qualified: 1997
  • Partner at Hugh James:  2005
  • Partner and Head of Volume Operations (Hugh James Involegal LLP): 2010 to date

Memberships

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Education

  • City University, London LL.B (1994) (Hons) Business Law 2:1
  • College of Law, Guildford (1995) Diploma in Legal Practice (Commendation)

What do you like to do outside work?

Mountain walking and horse riding

 

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