Alternative dispute resolution

Experts in Alternative Dispute Resolution (ADR), our experienced lawyers use ADR techniques including mediation and negotiation to resolve disputes without going to court. We offer guidance and support on using alternative methods to avoid potentially lengthy and expensive court procedures.

Our team have a huge amount of experience in representing clients at formal mediation as well as other forms of ADR. We have two professionally accredited mediators within our team ready to advise on the challenges and pitfalls that ADR can often present.

We will explore all avenues to ensure that we achieve the best possible resolution for you to achieve the best possible result. When successful, ADR can achieve extremely cost-effective results, which is rarely possible through court based litigation.

What is Alternative Dispute Resolution?

Alternative Dispute Resolution (ADR) is used to describe a wide variety of non-court based processes for resolving disputes by agreement. The most common form of ADR is mediation but we also have a great deal of experience in resolving disputes through expert determination and adjudication. Parties are encouraged by the court to try and mediate their dispute in order to save costs and disruption that a full trial can often cause.


Recent matters where we have successfully used ADR methods include:

  • Acting for the Welsh Rugby Union against professional advisors in a claim arising out of professional negligence.
  • Representing the Millennium Stadium Plc in a dispute involving a well known boxing promoter.
  • Defending a national firm of solicitors against a claim of negligence.
  • Successfully negotiating a half a million pound settlement for a waste disposal company in a dispute with a local authority’s LAWDAC.
  • Representing a client at a two day Intellectual Property based mediation and successfully negotiating settlement of a claim arising out of a breach of design right.
  • A professional negligence action on behalf of a property developer which involved a serious breakdown in the relationship between the parties and complex legal issues.
  • A professional negligence action on behalf of a large printing company arising out of a misconceived claim brought by solicitors acting for a former employee.


Department head Richard Locke is a “bright” litigator who observers note is becoming an increasingly prominent force in the Welsh litigation market. Gareth Williams maintains a considerable reputation for his work in commercial, partnership and personal injury disputes. Market sources describe him as a “highly able” and “solid” litigator.
Chambers UK

“Great relationships, based on trust and confidence, are essential to our business.  Add to that the three ingredients we always look for in people – exceptional capability, attitude and integrity – and you’ll know why we choose to work with Hugh James.”
Roger Lewis, Group CEO, Welsh Rugby Union

“Hugh James truly care about their clients and that is reflected in the quality of the advice given … they are always prepared to stick their head above the parapet.”
Peter Jones, Head of Economic Regulation, Welsh Water

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Tel: 033 3016 2222

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