HR consultancy and advice

We deliver a wide range of services to busy HR teams to assist them in delivering results. We understand that advising about people goes well beyond the law. We take time to understand the bigger picture – the regulatory context, the internal ramifications and the sensitivities to ensure that your objectives are achieved.

Our service is provided by highly experienced practitioners with extensive HR experience senior management and consultancy experience in the following business sectors:

  • banking and finance;
  • charities;
  • housing associations;
  • insurance;
  • IT;
  • legal;
  • manufacturing; and
  • telecommunications.

Services can be provided as one-off projects alongside your own in-house team or as an ongoing support to businesses; ranging from high level strategic support to more immediate crisis management.

The Hugh James HR consultancy service is an integral part of the employment and HR services team. This means that it complements the employment law advice services and ensures that clients have a complete HR solution.

Real value and a positive impact to organisations can be achieved by HR practitioners developing or directing strategy or actually delivering a ‘hands on’ service in the workplace.

Services can be provided in a number of ways including:

  • boardroom and executive issues;
  • managing change in the workplace;
  • conflict management;
  • dispute resolution;
  • investigation of grievances or disciplinary issues;
  • mediation services with ACAS accredited mediators;
  • compliance audit;
  • development/implementation of staff opinion surveys;
  • HR strategy;
  • interim management;
  • job evaluation;
  • managing redundancies or re-organisations;
  • mentoring and coaching;
  • TUPE transfers;
  • outsourcing your HR requirements;
  • performance management; and
  • pay and benefits review and benchmarking.


The HR Consultancy team has significant experience across a wide range of sectors and business types including the following:

  • workplace mediation and all aspects of grievances and disciplinaries in public and private sector organisations;
  • substantial experience successfully investigating and resolving difficult employee conflicts providing practical solutions and where necessary bringing in legal advice on options;
  • leading a UK team of 15 HR specialists successfully TUPE transferred and integrating over 3,000 staff worldwide for IBM;
  • successfully developing and facilitating change management programmes for public and private sector organisations;
  • developing and delivering a new competency based performance management process for a 600 employee organisation;
  • considerable experience developing and implementing organisation restructures and redundancies. The range of support has varied from ad hoc advice to project managing the process and assisting with the communication strategy;
  • providing strategic direction and input for organisations to ensure their HR resources/strategy helps to achieve their business objectives in the most cost efficient way;
  • extensive experience coaching senior management in leading employee change in the public and private sectors; and
  • successfully developed and launched a new staff consultation forum and undertaken staff surveys.


“Louise is one sharp cookie – she has the ability to make employment law easy to follow and uses laymans terms!! Wouldn’t hesitate to recommend her.”
Kay Leigh, Head of HR, Linc

“I have been working with Louise for 2 years and one of her greatest assets is her understanding of our organisation and the people within it. Louise is a great listener and always provides us with many options whilst advising us of any associated risks. We have a very honest an open working relationship and always ask for Louise by name – it is like having a personal legal advisor, she is always cheery and a real pleasure to work with.  If we have a problem we don’t hesitate to call.”
Amanda Charlesworth, HR Generalist, AALG Ltd 

“I have been working with Louise prior to hiring a UK HR person for our company. Being based in Barcelona and not a specialist of UK regulation, Louise and I have been working on different issues.

It is important when you work at an international level to get good local support. Louise has always been available/reactive and has been providing good advice. She really has a personal touch and got to know our local teams and areas of concerns very well.

Even with an internal resource in the UK now, we keep on calling Louise any time we have a doubt on how to deal with a situation and it is always a pleasure to be with her on the phone.”
Cecile Beracochea, Human Resources and Administration Director – EMEA, Peli Products

“Over the years we have established a working relationship with Louise which we can trust absolutely.  I admire her commitment and professionalism not to mention her ability to communicate legal issues in layman’s terms.

She may not be in the same office but she operates like she is on the desk next door”.
Mary Turner, HR Manager, Celtic Energy Limited

“We have worked with Louise Price for a number of years and from the outset she has made it her priority to get to know our business.  This understanding of our work means that Louise always takes  a commercial, common sense approach to all our employment issues and we consider her ‘a safe pair of hands’.  With her friendly, approachable manner, Louise provides a professional yet personal service, where her advice and expertise on a wide range of employment matters is second to none.”
Sally James, HR Manager – Shared Services, Hendre Ltd

“Provided good support which inspired confidence. Very professional and courteous. Always got back when promised and in a timely manner and met his commitments. Always appreciate his ability to involve (the employment lawyers) when legal advice is required.”
HR consultancy and employment client


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Two Central Square
CF10 1FS
Tel: 033 3016 2222

99 Gresham Street
Tel: 033 3016 2222

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