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Mis-sold military pension claims

We specialise in representing military personnel who were advised to transfer out of the Armed Forces Pension Scheme (AFPS) into alternative pension arrangements. These transfers were often presented as attractive opportunities but, in reality, have left many worse off than if they had remained in the AFPS.

Although transfers out of the AFPS were banned from 6 April 2015, many thousands of service personnel had already moved their pensions beforehand. In the majority of cases, these transfers have caused significant financial loss and may give rise to valid claims for mis-selling.

Importantly, a new pension may appear to be performing reasonably well on paper, but closer analysis often shows that individuals have lost substantial value compared with the guaranteed benefits provided under the AFPS. These guaranteed benefits are unique and cannot be replaced in other arrangements.

If you transferred your military pension and have concerns about the advice you received, you may be entitled to financial compensation. Our experienced financial mis-selling team has helped many service personnel pursue claims, and we are here to guide you through the process from start to finish.

Key contact

Neil Stockdale

Partner

Neil is head of the firm’s group actions and financial mis-selling teams, specialising in handling claims for financial mis-selling relating to energy contracts, pensions, investments and timeshares.

Erich was very professional and diligent from the beginning. He was empathetic and compassionate when we found ourselves in a an extremely stressful financial situation following a legal matter which had gone horribly wrong, leaving us with a statuary demand for a significant sum. Erich gave us sound professional advice from the outset and reassured us throughout the case bringing it to a successful conclusion for us. We wouldn’t hesitate to recommend Erich and Hugh James to anyone who needs legal representation and would certainly use your services again if the need arises.

Client

I cannot speak highly enough about the service i have received from Hugh James. It would have been an option to pursue my own claim, but i am so glad i didn’t as i am sure that without the knowledge and experience of Neil Stockdale and his very polite and efficient team, i would almost certainly have failed to win my claim. Things were explained to me at every stage of the very long process and i received regular progress updates. When i made calls to check things, the financial mis-selling team were always happy to listen and answer my queries. I would have no hesitation in using Hugh James again in the future and would highly recommend their services.

Peter Foster

James Coleman and the team dealt with our case for us. We are more than happy with the outcome they achieved. Any questions were answered swiftly and nothing was too much trouble. They kept us informed all the way through and it was worth every penny to give them our stress. We would not hesitate in recommending Hugh James solicitors. Thank you so much again.

Stephen and Glynis Cooper

Hugh James have been wonderful! Professional, courteous and sympathetic. Over the last 3 years they have made me feel important and that they are working hard on my behalf. Excellent!

Client testimonial

Such a relief to have my pension back and with no hassle. James just got on with the paperwork and I had updates as needed. Great service.

Client


Who can claim?

You may be eligible to claim compensation if:

  • You served in the armed forces and were a member of the armed forces pension scheme (AFPS)
  • You were advised to transfer out of the AFPS
  • You are concerned about the current value or risks of your pension

Whether the firm that advised you is still operating or has gone out of business, we can assist in bringing a claim through the Financial Ombudsman Service (FOS) and the Financial Services Compensation Scheme (FSCS).


How we can help

We specialise in financial mis-selling claims and have successfully recovered compensation for clients in similar pension transfer cases.

Our legal services include:

  • Free initial assessment of your circumstances and pension documentation
  • In-depth investigation into the advice and transfer process
  • Gathering key evidence to assess Mis-Selling
  • Preparation and submission of your claim to FOS, FSCS or directly to the adviser
  • Managing the full legal process on your behalf
  • No win, no fee* representation

Trusted by thousands of military clients, we are uniquely positioned to assist you, as sector specialists to provide dedicated friendly and transparent legal support in seeking to recover compensation for any financial loss caused by poor pension advice.


I think I’ve been mis-sold, what should I do next?

If you think you may have been misadvised to transfer your military pension, we’re here to help. Even if you’re unsure whether the advice you received was wrong, we offer a free, no-obligation review to help you understand your options.

Contact us to arrange a free initial consultation with one of our experts.



Frequently asked questions

Yes, generally, you have six years from the date of advice or three years from when you became aware (or ought to have been aware) that something was wrong. We recommend getting in touch as soon as possible.

If the advice firm has gone out of business, we may still be able to submit a claim to the FSCS, a government-backed compensation fund.

No. Most claims are handled through regulatory bodies and can be completed without the need for court proceedings.

While each case is different, most claims are resolved within 6–18 months.

Next steps

We’re here to get things moving. Drop a message to one of our experts and we’ll get straight back to you.

Call us: 033 3016 2222

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