Sandstone Legal Professional Negligence And Loss Of Chance Claims

Were you represented by Sandstone Legal in relation to financial mis-selling claims and now believe you have been left worse off due to the way your case was handled? You may have a professional negligence claim for loss of opportunity.

Our understanding is that a number of clients had Plevin claims with real prospects of success, which have now become time-barred or otherwise prejudiced whilst they were with Sandstone Legal. We are able to provide a no-obligation assessment of whether you have suffered a loss of opportunity to pursue your claim because of the way Sandstone Legal acted, or failed to act, on your behalf.

What happened at Sandstone Legal?

Sandstone Legal, a Manchester-based firm that acted in financial mis-selling and volume consumer claims, encountered significant financial and operational difficulties during late 2024 and early 2025. These events culminated in the winding up of the firm and the transfer of its caseload to other providers.

During this period, Sandstone Legal was the subject of insolvency proceedings and adverse press coverage concerning its financial position and management of ongoing cases.

While those events are distinct from the merits of individual claims, they coincide with widespread concerns from former clients about delays, lack of progression, and missed opportunities to pursue claims.

Why this matters: Loss of opportunity explained

Professional negligence claims against solicitors do not require you to prove that your original mis-selling claim would definitely have succeeded. Instead, the law recognises claims where a solicitor’s failures caused you to lose the opportunity to pursue a claim that had genuine prospects.

If Sandstone Legal failed to progress your claim appropriately, missed limitation deadlines, or otherwise mishandled your case, you may have suffered a compensable loss of opportunity.

How we can help

We offer a fully no-obligation review of your circumstances. Our role is to assess whether Sandstone Legal’s conduct fell below the standard reasonably expected of a competent firm and whether that conduct caused you a loss of opportunity.

If, following that assessment, we believe there are reasonable prospects of success in a loss of opportunity claim, Hugh James will act on a 100% Conditional Fee Agreement (no win, no fee).

Our work includes:

Reviewing your file, instructions, and key timelines on a no-obligation basis

Assessing whether Sandstone Legal’s handling amounted to professional negligence

Valuing any loss of opportunity suffered

Pursuing claims against professional indemnity insurers where appropriate

Hugh James is recognised for its expertise in financial mis-selling litigation, giving us a detailed understanding of how underlying mis-selling claims operate and how lost opportunities should be assessed. We have successfully acted for clients affected by the collapse or misconduct of other firms, including Pure Legal and SSB Law, and bring that experience directly to these cases.

Clients we act for

We act for individuals whose claims have been prejudiced due to previous legal representation, including:

Clients whose mis-selling claims became time-barred while with Sandstone Legal

Clients affected by delays, inactivity, or lack of advice
Clients whose files were transferred mid-claim with no meaningful progression

Evidence we may ask for

Helpful documents may include:

Retainer letters or terms of business

Correspondence or advice received from Sandstone Legal

File transfer or closure letters

Any information relating to your original mis-selling claim

If you do not have these documents, there is no cause for concern. We can obtain the relevant client file directly from the firm or entity currently holding it.

Key contact

Erich Kurtz

Partner

Erich is a Partner in our Financial Mis-Selling team. He specialises in complex multi-claimant litigation, with a strong track record of leading policyholder business interruption claims and both professional negligence and financial mis-selling group actions.

It is a professional negligence claim based on the loss of an opportunity to pursue a claim with prospects, rather than needing to prove the original claim would definitely have succeeded.

Where there are sufficient prospects of success, Hugh James acts under a 100% Conditional Fee Agreement (no win, no fee). This means there is no financial risk to you, and we ensure you are protected from adverse costs throughout the litigation process.

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Next steps

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Sandstone Legal professional negligence claims