Spindogs

Saran Estebanez

Senior Executive
Contact Number: 080 0652 5523

Saran has been specialising in the niche area of continuing healthcare funding since 2007 and has acted for hundreds of clients in England and Wales in securing NHS funding, challenging current and retrospective decisions to refuse NHS funded continuing healthcare to long-term care home residents.

She has represented many clients, in both England and Wales, in challenging current and retrospective decisions to refuse NHS funded continuing healthcare to long-term nursing home residents.

Saran joined Hugh James in 1989 previously gaining experience in the Conveyancing department. Saran later joined the Industrial Disease department dealing with final settlements on respiratory claims.

 

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From the outset I felt very supported and confident in the knowledge, experience and ability of the person representing my case. I was regularly informed of progress and any issues as they arose with all matters outlined in a clear and concise manner. Judgements and decisions made were always honest and transparent with options clearly outlined so that informed action was the outcome. I was impressed with the diligence and persistence of the person representing our case. We would not have succeeded in our claim without such support and guidance. I would have no hesitation in recommending this company to others should a similar service be required.

Mr GB

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Hugh James have been efficient and more so patient in these difficult times with dealing with my mother's claim in dealing with the Health Care Commissioning Group which ended in a very satisfactory conclusion. Thank you

Mr L

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Hugh James dealt with a claim on behalf of my mother for Continuing Health care funding. The case ran for a period of approximately 9 years, a lengthy duration mainly due to its complexity of involving 3 different health authorities, and additionally not helped further by the pandemic occurring during 2020/21 which diverted the attention of key NHS resources working on the case. Hugh James acted professionally at all times and kept me regularly updated with progress, either by letter, email or telephone. My case was handed over at least twice during the 9 year duration, and each transition was well communicated and managed. Saran Estebanez managed the majority of the duration of the claim and it was always a pleasure to speak to her. As well as being professional at all times, I found her to be extremely personable and understanding, particularly when the case showed no resolution in sight and I experienced bouts of stress. Her knowledge of Continuing Health care, coupled with her diligence, attention to detail and swift responses to queries and requests to both myself and the health authorities instilled confidence in me of her ability to pursue the case to a positive conclusion. I would have no hesitation in recommending Hugh James.

Mrs A

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Hugh James were excellent dealing with my no win no fee claim for relatives health charges. Excellent service, professional, caring, compassionate, diligent, and steadfast. I couldn't have asked for better help. Thank you!

Mrs J

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Hugh James and staff have been wonderful over the past few years. Their persistence and efficiency is exemplary. I have been kept informed every step of the way by friendly, knowledgeable staff who have delivered a fantastic outcome. I would recommend their services unreservedly.

Mrs P

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I appointed Hugh James in 2008 to act on behalf of my mother in an appeal to claim reimbursement of nursing home fees paid. I had made the original claim but it was turned down so I sought professional help. I could not have envisaged that it would take some 13 years to get a positive result and then a nine months to get actual reimbursement. Hugh James were always very positive and helped us fight through all the barriers that were put in our way by the health authority. I thank Saran Estebanez and her team for all the help and support given through this process. We would not have achieved success without them.

Mrs J