I have been pleased to have picked your company to deal with my claim. I picked Hugh James as my father many years ago also used them and he was happy with the way you dealt with him. I also am exceptionally pleased with the way I was contacted and informed with all the going's on. I would like to thank Ruth Davies on her exceptional work on the case.
At all times I have been treated with exemplary service which has been diligent and courteous throughout the period that this case has taken. In particular I would like to thank Ruth Davies for her time and patience in explaining things to me. Also thanks to all the team involved.
Ruth Davies and the team have been very professional, concise and expeditious during the progress of this claim.
Excellent service from start to finish, handled my fathers case with care and compassion.
I would like to thank Ruth Davies for her help in doing all the work she has in preparing my case for me and thanking all the staff at Hugh James for the work they have put in to bring my case to a settlement on my behalf. Thank you very much.
I would have no problem recommending the services of Hugh James and in particular Ruth Davies to anyone, my overall experience has been second to none, communication was fantastic with everything being explained by telephone and confirmed in writing if I had any questions or was unsure of something it would be explained and answered almost immediately, Ruth was very professional and helpful throughout and I can't thank her and Hugh James enough.
Hugh James have been very thorough, supportive and professional throughout and made the whole process of my claim easy to follow. Special mention must be given to Ruth, she is a friendly and approachable lady who kept in constant contact by phone and email, explaining every step that was being taken, and offering me strong advice on how i should proceed during the negotiation process. I cannot thank Ruth enough for bringing my claim to a complete satisfactory conclusion.
During the course of my claim, Ruth kept me in the loop every step of the way, ensuring that the process was as simple as could be. Everything was explained and expectations were managed throughout. The claim was successful (although it took a long time) and I was happy with the outcome.
Throughout the whole process the communication from Hugh James, specifically my lawyer, Ruth Davies has been second to none. I have been informed and kept up to date with the status of my claim the whole way through. Any time I phoned I was passed through to Ruth who took my call straight away and answered any questions I had. If she was not available a message was left, and she always called me back at her earliest opportunity.