Hugh James is investigating concerns raised by residents about odours in the Calne area and whether activities at the Lower Compton Landfill Site, operated by Hills Waste Solutions Limited, may have materially interfered with the use and enjoyment of nearby homes.

At this stage, no claim has been commenced and we have not reached any conclusion that the site has caused a legal nuisance, that any particular odour experienced by a resident originated from the site, or that any resident has a legal claim. We would like to hear from local residents about what they have personally experienced, if anything.

 

Environment agency investigation

The Environment Agency has been investigating reports of odour in the Calne area since early 2025. It has identified Lower Compton Landfill as the main contributor to landfill-gas odour in the area and has undertaken off-site odour monitoring, site inspections and air monitoring. The Environment Agency has also required the operator, Hills Waste Solutions Limited, to carry out works intended to reduce emissions and has issued enforcement notices relating to site operations.

Its published figures record more than 5,600 reports of odour in the Calne area between January 2025 and the end of June 2026. The Environment Agency makes clear that not every report can be attributed to Lower Compton. The number of reports also does not represent the number of individual residents or households affected.

 

Purpose of legal action

Occasional odours are expected from landfill sites from time to time, and the court will not endorse a zero-tolerance approach. Instead, it expects a level of give and take between neighbours.

The aim of a nuisance claim is to ensure that the site operates with due respect to its neighbours and without emitting excessive odour levels in the neighbourhood which limit neighbours enjoyment of their homes and gardens.

A group action would bring together members of the community who have experienced significant interference with the reasonable enjoyment of their homes and gardens as a result of unreasonable odours. A claim in nuisance would seek compensation for the amenity impact caused and redress aimed at ensuring that the site is managed with proper regard for the rights of neighbouring residents, this may take the form of an injunction to prevent further nuisance if unreasonable odour problems are ongoing.

It is not the aim to close the site down or to cause job losses.

 

Why it is important to seek advice at an early stage

If you believe that odours have materially affected the use or enjoyment of your home, you may wish to seek legal advice at an early stage.

In environmental nuisance cases, evidence from a number of residents can be important in establishing the nature, geographical extent, frequency and impact of the issues complained of. However, each person’s circumstances and evidence must be considered individually, and the number of people participating in a claim does not itself establish that a legal nuisance has occurred.

There are also practical reasons for seeking advice promptly. Legal claims are subject to time limits and, where claims are pursued collectively, the court may impose deadlines for individuals to join the proceedings. Solicitors also need sufficient time to investigate the evidence and assess the merits of any potential claim before proceedings are commenced.

Early contact also allows residents to record their experiences while events are relatively fresh in their memory and to identify any contemporaneous evidence they may already hold.

If you contact us, we will ask you to describe your own experience in your own words. Contacting us does not mean that you have a claim or commit you to bringing legal proceedings.

Could I be eligible to join the claim?

Environmental nuisance claims are property based. You may be eligible if:

– You are the legal owner or legal tenant of an affected residential property;
– You occupied the property during the relevant period of unreasonable odours;
– You experienced a material impact on your enjoyment of the property due to nuisance including odours.

We would like to hear from people who own or rent residential property in the area and who have personally experienced odour or other issues which they believe may be connected with Lower Compton.

Providing information will help us investigate the position. It does not mean that you have a legal claim or commit you to bringing one.

How our environmental solicitors can help

We have conducted cases in relation to some of the biggest landfill sites in the UK where smells have made people’s lives a misery. We are leading environmental solicitors specialising in group actions pursued by affected communities across England and Wales in relation to the nuisance caused by various waste, recycling and industrial sites.

Hugh James has been approached by a number of affected residents to investigate claims  residents may have against Hills Waste Solutions Limited, the operators of the Lower Compton Landfill site, for compensation for nuisance arising from the alleged odours and to take positive steps to ensure that the environment improves substantially/for the recurrent unreasonable odours to end.

 

Why choose Hugh James?

We are a firm of solicitors based in Cardiff, with offices across England. We are one of the UK’s leading specialists in environmental group actions. We help residents fight for the enforcement of their legal rights by seeking court orders to prevent further harm and for compensation for past losses of property enjoyment. We have successfully handled a number of high profile cases, including one of the leading nuisance authorities Barr v Biffa,  against some of the largest companies in the country.

 

Key contact

Rebecca Andrews

Senior Associate
Rebecca Andrews is a Senior Associate in the Group Actions team specialising in environmental matters. Rebecca acts for communities across England and Wales who are affected by various forms of environmental nuisance and homeowners of blighted properties, devalued by road or airport expansions, who wish to take action under Part 1 of the Land Compensation Act 1973.

FAQ's

Making an initial enquiry and providing information to us as part of our investigation does not involve a charge.

If, following our investigation, we consider that there is a proper basis for a claim, we will discuss the available funding options with you before you decide whether you wish to proceed. These may include legal expenses insurance or, where appropriate following our assessment of the merits and risks, a Conditional Fee Agreement (often referred to as a “no win, no fee” agreement).

Under a Conditional Fee Agreement, you would not ordinarily pay our legal fees if your claim is unsuccessful, subject to the terms of the agreement. Litigation can nevertheless involve other financial risks, including the possibility of liability for an opponent’s costs in certain circumstances. We will explain those risks and whether appropriate insurance is available before you make any decision to proceed.

If a claim succeeds, deductions may be made from the compensation recovered towards legal costs, any success fee and any applicable insurance premium. The precise position will depend upon the funding arrangements offered to you.

We recognise that prospective clients want to understand the likely financial position before deciding whether pursuing a claim is worthwhile. Under the funding arrangements we commonly use for environmental nuisance claims, we would ordinarily expect a successful client to retain at least 60% of the compensation recovered after applicable deductions. This is an indication only: the actual arrangements would be explained to you in writing before you entered into any agreement.

Providing information to us at this investigation stage does not commit you to entering into a funding agreement or bringing a claim.

Legal costs operate on a ‘loser pays’ principle meaning if legal proceedings are commenced and the case is unsuccessful the defendant is typically entitled to payment of its reasonable costs.

Insurance can be obtained to insure against such risks. This may be under your existing policies, or under a bespoke ‘After the Event’ policy. Further details on the mechanics of such policies will be provide if we are prepared to act, following risk assessment of your no obligation enquiry.

We would not advise you to commence proceedings without insurance.

Legal costs operate on a ‘loser pays’ principle meaning if legal proceedings are commenced and the case is unsuccessful the defendant is typically entitled to payment of its reasonable costs.

Insurance can be obtained to insure against such risks. This may be under your existing policies, or under a bespoke ‘After the Event’ policy. Further details on the mechanics of such policies will be provide if we are prepared to act, following risk assessment of your no obligation enquiry.

We would not advise you to commence proceedings without insurance.

If a legal nuisance is established, compensation may be awarded for material interference with the use and enjoyment of a person’s home.

We are often asked at an early stage what level of compensation might be available. Awards in environmental nuisance cases vary considerably and depend on the particular facts and evidence, including the nature, severity, frequency and duration of the interference and the extent to which it affected the use and enjoyment of the property.

By way of general indication only, awards in previous environmental nuisance cases have sometimes been assessed in the region of £1,000 to £3,000 per year per household. This is not a valuation of any potential Lower Compton claim and should not be taken as an indication that you would recover compensation, or any particular amount. Other cases have resulted in lower awards and unsuccessful claims result in no compensation.

We would only be able to advise on the potential value of an individual’s claim after investigating the evidence and determining whether there is a proper basis for legal action.

Timelines vary. If following our investigation we agree to act for you in pursuing an environmental nuisance claim, we estimate an initial period of 12 months for correspondence with the site before proceedings are issued. Once court proceedings are issued a timetable is directed for conclusion of the claim. This can typically take 24 months in group nuisance actions like as this.

Please contact us as soon as possible to register your interest if you have been unreasonably affected. Our team will advise if any limitation deadlines apply.

Yes, if you lived in the affected property and experienced the nuisance within the last 6 years, you may still be eligible. Each case will be assessed on its individual merits.

Contemporaneous records can be useful when investigating environmental nuisance. If you experience an odour or other issue at your property, you may wish to make a brief record at the time of what you personally experienced, including the date, approximate time and duration, a description of the odour, and how, if at all, it affected your use of your home or garden.

If you decide to report an incident to the Environment Agency, Wiltshire Council or the site operator, any report should reflect what you genuinely experience and should be made accurately and in your own words.

If you have previously made complaints or kept diaries, correspondence or other contemporaneous records, please preserve them. We may ask to see them as part of our investigation.

Whether or not you have previously complained, we would like you to tell us about your own recollection of what you experienced, including when it began. You should also tell us if you are uncertain whether an odour came from Lower Compton or if you are aware of another possible source.

How to register

Kindly submit your contact details below to receive a brief questionnaire aimed at capturing the specifics of your concerns (a link will be sent to you via email). Completing it should take no more than 10 minutes. Once you’ve filled it out, our team will reach out to you to discuss the next steps regarding your claim.

Next steps

We’re here to get things moving. Drop a message to one of our experts and we’ll get straight back to you.

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