Phoebe Osborne

Phoebe is a Legal Director in the specialist Asbestos team at Hugh James, based in Cambridge and supporting clients across the East of England.

Since qualifying as a solicitor over 13 years ago, Phoebe has acted exclusively for claimants and has achieved significant success in securing millions of pounds in compensation for people diagnosed with mesothelioma, asbestosis, pleural thickening and asbestos-related lung cancer. She is also regularly instructed in fatal claims, where she is able to investigate historic asbestos exposure and secure justice for families, often where only limited information is available.

Phoebe is an APIL accredited asbestos and occupational disease specialist and Senior Litigator. She is known for her meticulous attention to detail, thorough research and strong local knowledge, particularly in claims involving historic asbestos exposure in workplaces across the East of England. Her dedication to clients is reflected in consistently positive feedback from those she represents.

Phoebe has particular experience in complex employers’ liability and public liability claims, including cases involving schools, hospitals and other public buildings. She is passionate about raising awareness of asbestos risks and has spoken publicly on the issue, including through interviews with BBC Radio Norfolk and ITV in connection with the national asbestos in schools campaign.

Her work is firmly patient-focused. She regularly supports clients and families with civil claims, government benefit applications and access to treatment. Phoebe also secures compensation for private medical treatment costs in mesothelioma claims, including immunotherapy where treatment may not be available through the NHS, and pursues enhanced compensation in cases involving complex care needs and dependent family members. She also recovers hospice fees for the benefit of local hospices who have cared for her clients.

Phoebe finds the most rewarding aspects of her work to be the investigative challenges, the relationships formed with clients and families during extremely difficult times, and the sense of resolution and relief that settlement can bring.

Alongside her legal practice, Phoebe has held leadership roles within asbestos disease patient support groups. She was involved with AADSG from 2016 to 2021 and is Chair of the East of England Asbestos Patient Support Group CIO, which has supported patients and families across Norfolk, Suffolk, Cambridgeshire and the wider region since March 2021. Working with Mesothelioma UK Ambassador Brian Wallis (retired 2024) and a dedicated team of volunteers, Phoebe has helped raise over £20,000 for Mesothelioma UK. More recently, donations from EEA PSG have also supported NHS services in the East of England, including funding equipment such as chemotherapy chairs for patients living with asbestos-related disease.

Experience

  • Settlement of a mesothelioma claim for a retired Cambridge bank manager involving low dose exposure in a bank and office building refurbishment during the 1970s.
  • Achieving settlement and a future medical treatment order for a Leicestershire upholsterer diagnosed with mesothelioma following exposure to asbestos dust when cutting asbestos for a bar fitting firm during the mid-1960s which was heavily contested.
  • Settlement of a deceased mesothelioma claim for £235,000 gross where witnesses were located via a witness appeal and electoral roll searches for a former tool-maker against a dissolved company.
  • Settlement of a claim against Ford Motor following exposure on the production line at Dagenham during the 1970s.
  • Recovery of damages for a GPO Telephonist diagnosed with pleural mesothelioma following exposure in the early 1970s where liability was denied, settling the claim 5 days before a 3-day trial at the Royal Courts of Justice.
  • Achieving a six-figure settlement and a future medical treatment order for a former carpenter diagnosed with pleural mesothelioma following negligent exposure to asbestos dust when cutting asbestolux for a Cambridge carpentry firm during the 1970s. Read more here.
  • Settling a secondary mesothelioma claim together with a future medical treatment Order for non-NHS private medical treatment, after investigating how my client was negligently exposed to asbestos from washing her marine engineer husband’s asbestos laden dusty overalls in the late 1970s and early 1980s.

Career history

  • Legal Director at Hugh James: 2024
  • Senior Associate at Hugh James: 2021
  • Associate Solicitor at Ashtons Legal: 2016
  • Solicitor at Irwin Mitchell: 2013
  • Trained and qualified at Thomas Eggar (now part of Irwin Mitchell) 2009- 2013

Education

  • Nottingham Trent University, LLB Law, including one year work placement Eversheds (Industrial Disease)

Memberships

  • APIL accredited asbestos and occupational disease specialist since 2020
  • APIL Senior Litigator since 2016

Phoebe Osborne is exceptional in the Asbestos Team and goes the extra mile for her clients.

Legal 500

Phoebe Osborne is caring, compassionate, thorough, responsive, and professional. Someone who works tirelessly to a great standard to help her clients and families and get the job done.

Legal 500

Phoebe Osborne is brilliant. She always goes the extra mile for her clients.

Legal 500

From the moment I first met Phoebe you could tell she is such a professional, dedicated to her work and striving for the best outcome for you. Nothing was too much trouble, and I was kept informed all the time as my case progressed, by Phoebe or her brilliant team, I would recommend Hugh James and Phoebe 100% outstanding service!

Anthony Pickett

My solicitor Phoebe Osborne, has made a huge impression on me. She has shown great empathy in dealing with delicate matters. But has always been patient and trustworthy, and during all this lockdown, she has phoned me up and helped me with my case and has helped us reach a good outcome. I would definitely recommend her.

Mrs Erika Willis - mesothelioma claim plus private treatment indemnity order, April 2021

Always at the end of a call, highly recommended, full of knowledge, professional, very friendly. Everything done for us was carried out with compassion. Phoebe has done an amazing job, thank you Phoebe and Hugh James.

Mr David Squires - mesothelioma claim plus private treatment indemnity order, May 2021

From the first time I was put into contact with Phoebe Osborne Senior Associate for Hugh James, we were amazed at the way she handled my claim, she is so dedicated to her work, nothing is too much trouble, everything was so efficient, yet friendly. I would recommend Hugh James and Phoebe if you needed any expert advice.

Mrs S - secondary mesothelioma claim (washing overalls) plus private treatment indemnity order, August 2021

What can I say! The overall experience, the way things were handled, the way Phoebe communicated and kept me informed of everything, the most helpful caring person to know, I can’t thank her enough. I would recommend Hugh James services 100%, many thanks again.

Mr David Tinkler - mesothelioma claim plus private treatment indemnity order, April 2022

My overall experience in dealing with my claim has been positive all the way through. The service was exceptional and communication was always good. I would like to thank Phoebe for being absolutely great! I would recommend Hugh James team to anyone having to go down the legal road.

Geoffrey - diffuse pleural thickening claim settled on a provisional damages basis, June 2022

My experience with Phoebe, a very understanding service, very satisfactory. Kept in the know all the time, I would recommend your services.

Mr T - diffuse pleural thickening claim settled on a provisional damages basis, March 2023

Very impressed with the service provided to us, and the outcome. Phoebe was always able to help us when help was needed, very reliable. I would recommend Hugh James, I had no problems at all with them, whilst they dealt with and concluded our case. Thank you

 

Mr B - diffuse pleural thickening claim settled on a provisional damages basis, June 2023

A delightful young lady, brilliant at explaining details to me in huge amounts of patience and knowledge, thank you Phoebe.

Mr L- mesothelioma claim plus private treatment indemnity order, August 2023

Phoebe is very professional and efficient. Cannot fault the service at all. Kind, friendly, supportive and compassionate person full of empathy and enthusiastic. Phoebe is a very uplifting personality and has been an absolute pleasure to have met her. We are grateful for her help and support and hope to keep in touch.

Alan mesothelioma claim plus private treatment indemnity order July 2023

What can I say! The overall experience, the way things were handled, the way Phoebe communicated and kept me in formed of everything, the most helpful and caring person to know, can’t thank her enough. I would recommend Hugh James services 100%. Many thanks again.

David Tinkler

From the first time I was put into contact with Phoebe Osborne, Senior Associate for Hugh James, we were amazed at the way she handled my claim. She is so dedicated to her work, nothing is too much trouble. Everything was so efficient, yet friendly. I would recommend Hugh James and Phoebe if you need any expert advice.

Irene Spence

Always at the end of a call, highly recommended, full of knowledge, professional and very friendly. Everything done for us was carried out with compassion. Phoebe has done an amazing job. Thank you Phoebe and Hugh James.

David Squires

Very experienced in asbestos claims – very conscientious – will go the extra mile.

The Legal 500

She is extremely thorough and fights her client’s corner very hard.

The Legal 500