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29 September 2021 | Case Study | Article by Lisa Morgan

Case study: Mrs Patricia Heywood from Huddersfield

Mrs Patricia Heywood

Patricia Heywood suffers with Alzheimer’s disease and due to her health is currently cared for in a nursing home on the outskirts Huddersfield. She entered a residential home in 2018, but as her health deteriorated she was moved to a nursing home in 2019.

Due to suffering with dementia, Patricia can exhibit challenging behaviour, is disorientated to time, place and person. She cannot communicate effectively, requires all her medication to be administered to her and is mobile, but at a high risk of falls.

Mrs Heywood’s daughters approached Hugh James in 2019 and we requested an assessment of her current needs and a retrospective review from Mrs Heywood’s entry to the residential care home in 2018.

A Decision Support Tool was completed in August 2019 which found Mrs Heywood eligible for NHS Continuing Healthcare and her ongoing care home fees of over £3000 per month to be met by the NHS.

A retrospective review was then completed and following resolution meetings in 2021 confirmed that Mrs Heywood should have been eligible for NHS Continuing Healthcare since her admission to the care home in 2018. Mrs Heywood was reimbursed over £40,000 which included all the care home fees she paid from 2018 together with interest.

Patricia Heywood suffers with Alzheimer’s disease

Debbie Emms, daughter of Mrs Heywood, said:

I would not hesitate to recommend Hugh James. Without their legal expertise I definitely wouldn’t have been able to secure mum’s retrospective reimbursement.

Author bio

Lisa Morgan is a Partner and Head of the Nursing Care department. She is regarded as an experienced and specialist solicitor leading in the niche area of continuing healthcare.

She has been instrumental in developing a niche legal department in Hugh James, which comprises of 40 fee earners who solely act for the elderly and families in recovering wrongly paid nursing fees.

Disclaimer: The information on the Hugh James website is for general information only and reflects the position at the date of publication. It does not constitute legal advice and should not be treated as such. If you would like to ensure the commentary reflects current legislation, case law or best practice, please contact the blog author.

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