I and 130 of my neighbours have had cause to engage ‘Hugh James’ to deal with a current problem that is ongoing at the moment and have found their professionalism and assistance in all matters so far to be of a very high standard. They seem to be tenacious, approachable and responsive to any concerns I have had throughout and for such a service I would not hesitate to recommend them to anyone whom may find that they have to embark on a similar path.
Hugh James recently successfully represented local residents in a difficult and major claim against a landfill operator. Throughout the case, we were extremely impressed by the way in which the case was presented and handled. The solicitor acting on our behalf fully explained our position, opportunities, and strategies, at all times displaying professionalism of the highest order. The pleasant, courteous and patient manner in which everything was fully and effectively explained contributed greatly to success in winning the difficult and complicated case.
I wanted to thank you and your team for the way in which you have handled the case. Right from the earliest meetings and the regular updates, things were laid out clearly and emotive issues handled with sensitivity. It’s also clear that you were successful in the negotiations delivering a result that would not have been possible without you. Thanks again for all your work.
“.. What you have achieved for us is worth more than cash alone. We have been let down by the regulators time and again and Hugh James is the only organisation which has achieved anything for us long-suffering residents. I want to thank you for what you have achieved.”
So far, I have found Hugh James to be very open and honest in their dealings. They are very good at keeping us informed of what is happening, and they always ask before carrying out any actions on our behalf. Based on my experience so far, I would have no hesitation in recommending them to help in any action you are considering or pursuing.
I would just like to thank your company for the efficient way you have handled this matter / you have kept me regularly informed by the way of letters explaining all procedures and possible outcomes in relation to the investigation.
I have to admit that I was very skeptical at first, as it did not seem possible that I would not be considerably out of pocket should we have lost the case at court. However you were able to put my mind at rest. With the success of the claim, I feel this has completely justified our efforts in complaining to the defendant and recording the times etc of the worst incidents. The smell really was nasty at times, which most importantly has now ceased.
The reason I joined and contributed to this group claim, was to bring an improvement to my own, and neighbour's environmental living conditions. This has largely been met. Without your involvement, Cannock Council would not have felt it necessary to become involved and we would still be in the same position as we have been for the past forty years. For this, I thank you and Hugh James. Our whole community will reap the benefit of this for years to come.
extremely well-prepared, very easy to work with and unflappable.
She is very adept at managing cases efficiently.
Stephanie is always competent and a good negotiator.