Susan is a Chartered Legal Executive and works in the Industrial Disease department. She currently focuses on asbestos related claims and specialises in the Welfare Benefit system, advising clients and colleagues on the available benefits and how to apply and appeal.
When the British Coal Respiratory claims team were at their peak, for many years Susan would appeal decisions and represent clients at tribunals.
Susan deals with queries from the Department for Work and Pensions, appealing decisions and assisting where necessary. She also advises Military clients on applying for AFCS and War Pensions.
Susan started her career at Hugh James in the Merthyr office in 1992 as a secretary. After a few years of undertaking the CIlex Course on a part-time basis, she qualified in 1999.