Personal Injury Claims

Our expert personal injury lawyers make it simple and straightforward for you to inquire about making a compensation claim. We offer free, no obligation, advice whilst investigating your circumstances and can arrange free home visits.

Our lawyers are ranked top by the Chambers and Partners UK and The Legal 500 independent legal guides in this area of law. We are highly experienced and provide a wide range of specialist services and advice. 

We can offer:

  • Free advice, without obligation, whilst we investigate your compensation claim;
  • No win, no fee agreements (if you decide to instruct us);
  • Access to financial advice, including benefits advice; and
  • Access to specialist health care and rehabilitation.


What is a personal injury claim?

In legal terms, the term “Personal Injury” is used to describe when a person has suffered an injury or illness that has been caused by someone else’s negligence.  In these instances you may be entitled to claim compensation against the negligent party for the injury or illness caused.


What types of personal injury can you claim for?

There aren't any fully defined rules, but generally, if you have been injured or suffered an illness, which you believe is the fault of someone else, then you may have grounds to make a personal injury compensation claim.

Causes include:

  • Work place injuries, including industrial illness
  • A road traffic accident
  • Accidents in a public place
  • The use of faulty goods or medical devices
  • Medical negligence
  • Physical or psychological damage following a criminal act
  • Psychological issues caused by child abuse
  • Psychological problems following discrimination or harassment in the work-place

If you are unsure as to whether your circumstances qualify, contact our specialist solicitors. We offer free, no obligation, advice whilst we investigate your compensation claim.


How much compensation can you claim?

This really depends on your circumstances and the severity of your injury or illness.  This can vary between individuals, but be rest assured that our specialist team is experienced in ensuring that you and your family receive the maximum compensation you are entitled to.

Compensation will include an award for the pain and suffering caused by your illness. In addition compensation can also be claimed in respect of care needs, financial losses, medical care and treatment.


How long does personal injury claim take?

There are a number of factors that affect a personal injury claim. These make it difficult to give an exact timescale and are affected by:

  • The availability to collect evidence
  • Where the entity responsible admits liability
  • The nature of your injury and illness

It’s important to consider all these factors as our specialist solicitors need evaluate the true impact of your injury or illness when calculating your compensation.


Key contact

Mark Harvey is a Partner in the claimant division and Head of the Specialist Personal Injury department. He has obtained compensation for many individual victims of common but defective consumer products as well as victims of accidents overseas and arising out of travel generally. Mark is the court appointed lead solicitor coordinating over 1,000 claimants in a group litigation order (GLO) arising out of the recall and health alert relating to the French manufacturer’s PIP silicone breast implants.

View team


Case studies

Your questions answered

Can I claim on behalf of a deceased family member?


The death of a loved one is an extremely difficult and challenging time. Making a personal injury claim will be the last thing on your mind, but if you have suffered financial loss and ongoing financial problems as a result of the death, then a solicitor may be able to help.

You should consider:

  • The financial impact.
  • The psychological implications to you and your family as a result of the death.
  • And whether seeking professional support or counselling will be of any benefit.

Time limits are in place for this area of law. These time limits can be complex and varied, however, the general limit is three years from the date the injury happened or the illness was diagnosed.

If you would like further information about making a fatal accident personal injury claim, contact our team of expert solicitors for a free, no obligation, consultation.

Are there any personal injury compensation time limits?


There are different time limits imposed on individuals wanting to claim personal injury compensation. It is always advisable to contact a solicitor quickly to ensure that your case is dealt with within specified time limits.

Commonly, the time limit is three years from the date the accident occurred, or the date you were diagnosed. The rules can be extremely complex and it will be difficult to know which time limits apply to you until further investigations are made. In some cases these limits can be extended depending on the circumstances, so you shouldn't be deterred from contacting a solicitor.

Your free personal injury consultation with Hugh James will allow us to further investigate whether your case is within the required time limits or subject to any exceptions.

What is the process of claiming compensation?


The process can be a lengthy one, requiring detailed evidence to fully define the impact to you and your family. Your injury lawyer will do all of the hard work for you, but you may be required to meet with specific experts to help document what has happened to you. You may also be required to attend court if a settlement can't be reached through out of court negotiations.

Choosing the right lawyer is key to ensuring the process is properly managed. You should make a shortlist of personal injury solicitors and speak with each of them about their experience and ability to help you. It’s important to remember that if you live in England or Wales, any personal injury law firm within that jurisdiction can help you. Lawyers based in central locations such as London or Cardiff can generally have greater expertise than your local high street firm, which could result in higher injury compensation awards. An attorney who is not local to you won't necessarily need to meet with you face to face, but if they do, they will usually travel to you. Appointments to see experts to assist with your case can also be made locally, meaning you won't be required to travel.

The Hugh James Personal Injury Team has been top ranked by independent legal guides for their expertise in this area of law. We offer free consultations, allowing you to ask us any questions you may have, without obligation.

How much will a personal injury compensation claim cost me?


Your initial contact with us is free and you won't be under any obligation to instruct us. If you chose us to represent you we can offer a no win, no fee agreement where possible, meaning you won't be charged should your case be lost. If we successfully win your case then you will be charged a success fee, which will be deducted from your compensation amount. The success fee is charged to reflect the risk taken in running your case.

The costs associated to claiming personal injury compensation will be explained in detail during your free consultation.


Acclaimed for its specialist expertise in catastrophic injuries, especially those arising from RTAs and motorcycle accidents, as well as severe psychiatric injury claims. Also houses a dedicated nursing care department. Clients say: "They're an excellent firm. The calibre of litigator they have is first-class – I can't criticise any aspect of the way they run their cases." In terms of market standing, "They're rightfully at the top of the pile."

Chamber and Partners UK


[This is the painting] I drew when you informed us, that we had achieved a settlement. To me, it meant I could throw the stone that had weighed me down for years into a deep well and leave this part of my life behind me. It will always be a part of my life and it has made me the woman I am now, but it won’t define who I am – not a victim, but a survivor and therefore a warrior and victor. Thank you for that”.

A satisfied client


Thank you for superb work on mum’s behalf; an excellent result. Many thanks.

Mr L. Bristol


My case has been handled with great sensitivity. I can’t thank Hugh James enough and would recommend them to all my friends and family.

Eileen Inman | Client


We simply can’t thank you enough from our first meeting to our success at trial, both you and your team were always available to answer all our questions and provide us with the highest quality advice.



Mark Harvey is a highly renowned claimant-side solicitor. Sources report that he is “very tenacious, very good with experts. He won’t give up without a fight – he’ll go to the bitter end.” Another source notes: “Nobody knows product liability more than him.”

Chambers and Partners UK


The leading firm in Wales and an exceptional stand out firm nationally.

The Legal 500


The team is thorough, reliable and organised.

The Legal 500


They have been innovative in advising and litigating the largest cases.

The Legal 500


The firm has massive experience dealing with complex group litigation, catastrophic injury cases and large clinical negligence disputes and is effectively the equivalent of a top London firm in the Welsh capital.

The Legal 500


Wales' leading firm when it comes to personal injury work, including catastrophic injury, and clinical negligence work.

The Legal 500


The lawyers are talented and committed and are true experts in their fields.

The Legal 500


They are an extremely professional and conscientious group of solicitors.

The Legal 500


Client focused firm, able to meet the needs of clients with difference psychosocial backgrounds.

The Legal 500


Professional, efficient and committed to representing their clients as effectively as possible.

Chambers & Partners

Business news, knowledge and insight