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Medical Negligence Claims

Have you or a member of your family suffered an injury due to mistakes made during medical treatment? Our specialist Manchester medical negligence solicitors can advise if you are eligible to make a compensation claim and will fully explain the process to you during your free consultation.

We offer a no win, no fee policy for medical negligence claims. If you think you have a case, get in touch with a member of our team today. We’ll take time to learn about your situation and talk you through the process.

What services do we cover in our Manchester medical negligence team?

Our services include:

What areas do we cover?

Our Manchester medical negligence team covers Lancashire, Cheshire, Merseyside and North Wales. We can help you if you live in or around:

  • Greater Manchester
  • Liverpool
  • Blackpool
  • Bolton
  • Chester
  • Crewe
  • Cumbria
  • Preston
  • Warrington
  • Lancaster
  • Wigan
  • Blackburn.

Although we’re based in central Manchester, our solicitors can come to you if that’s more convenient. We would always favour face-to-face meetings which can be at your home but we can also meet you virtually using video calling services, if preferred.

About our medical negligence team in Manchester

Our team of medical negligence lawyers in Manchester has 4 partners and 4 other lawyers and is known as having a rigorous approach to litigation and attention to detail and we are considered formidable opponents, with strong advocacy skills and a zero-tolerance policy on Defendant delay. We have historically pursued very challenging cases which other firms have turned down.

Where is the Manchester office?

Our Manchester office is based in the city centre, a stone’s throw away from Deansgate Square. The office can be accessed easily by public transport or car, with parking available nearby.

Manchester office address
Hugh James
12 Commercial Street
M15 4PZ

Why choose us as your medical negligence solicitors in Manchester?

Our medical negligence solicitors have been top-ranked by both the Chambers & Partners and Legal 500 independent legal guides for this area of the law. We are the only top-ranked firm in both directories for medical negligence and are one of the largest practices in the UK. Our lawyers are highly experienced and can provide a wide range of professional services.

Medical negligence claims can be difficult to prove, so it is vital to have understanding and dedicated solicitors on your side to assist you through the process. They will try to ensure that you receive the maximum amount of compensation to which you are entitled to.

  • Hugh James is one of the leading injury compensation claim firms for medical negligence in England and Wales.
  • Per annum, we recover over £30 million in medical negligence compensation for our clients.
  • We have offices in Cardiff, London, Manchester, Plymouth and Southampton and can represent clients without the need for lengthy face-to-face meetings.
  • We have a range of qualified staff, including a former midwife, qualified nurse executives, welfare benefits advisors, medical records officers and qualified social workers to ensure your case has the best possible chance of success.
  • We can advise you on all aspects of your medical negligence claim, which includes social services involvement, financial advice and rehabilitation.
  • We are accredited by medical negligence charity Action against Medical Accidents (AvMA) and regulated by the Solicitors Regulatory Authority (SRA).
  • Find out about our firm or check out our Trustpilot reviews for further peace of mind.

£23 million in compensation for child who suffered injury at birth

Isabel*, who was aged 12 at settlement, suffered a chronic partial hypoxic ischaemic brain injury in utero approximately one week before delivery in 2011 due to negligent antenatal midwifery care. The community midwives failed to identify reduced fetal growth due to placental insufficiency which should have led to referral for induction of labour before the brain injury occurred. Due to her birth injury, Isabel has hypotonic cerebral palsy and epilepsy as a result of the negligence.

Previous solicitors had focused on the events at the time of delivery and the family was advised that the prospects of success were poor, after which they instructed Potter Rees Dolan Solicitors (now Hugh James) in 2017.

An 85% liability settlement was approved in April 2021 and quantum was then investigated.  We were successful in negotiating a global compensation award of £23 million in October 2023, which includes a retained lump sum of £8 million and increasing periodical payments throughout her lifetime as her care needs increase. The Quantum settlement was approved by The Honourable Mr Justice Ritchie on 31 October 2023.

The settlement includes the cost of Isabel’s increasing care needs with age, waking night care, case management, hydrotherapy, physiotherapy, occupational therapy, speech and language therapy, assistive technology, wheelchair accessible transport, equipment including wheelchairs, home schooling, accommodation, holidays and professional deputy costs.

Gill Edwards, Partner in the clinical negligence team at Hugh James who acted for Isabel with Chris Melton KC of Counsel, said:

“When Isabel’s family transferred her case to us, we focused our investigation on the care of her mother in the antenatal period, which was when the injury occurred. There were three Defendant Trusts responsible for the various community midwives. Medical evidence was obtained from experts in midwifery, obstetrics, neonatology, neuroradiology and paediatric neurology to establish liability. Isabel and her family have struggled for many years and the compensation, some of which was paid by way of interim payments during the case, has already made an enormous difference to their lives.”

* The names and identifying details of the client have been removed to protect the privacy of individuals involved.

Gill has been efficient, professional and transparent from the start. She has instilled confidence, knowledge and efficiency. I have every confident that Gill will obtain the best possible outcome for me.


May I first of all thank you and the team for all your hard work and support. We are extremely grateful that you have now secured a great outcome for our son.
On a personal note, I wanted to add that we couldn’t have asked for a better solicitor to represent us. Lesley, you have made a difficult process easier by your excellent management of the whole case. We both appreciate all that you have done for our son. It’s been a long road but one that has been made better by having you lead the way, so a very large, thank you.

Mr and Mrs G

Thank you again, Lesley, for your guidance and support throughout this process. I am very pleased with the result and very pleased to be able to move on from this now.


Mrs B

Helen guided us through a horrendous part of our lives. We are now able to get on with our lives to the best we can. The outcome of our case was the best we could have thought or hoped. Helen worked really hard for us and we are forever grateful. Thank you.

Mr and Mrs D

Thank you Helen. I so appreciate all of the work that you and everyone has put into the case and feel settled that you feel it was the best outcome.
It is very hard and nothing seems real. Some days it seems like yesterday and sometimes years more. I feel that at least now I can move forward. The whole thing breaks my heart – if the doctor did what should have been done, this would never have happened. I always lived my life before as things happen for a reason but there was no reason for this and I will never understand it. I miss him everyday. I want to thank you completely for looking after me. You gave me hope … we felt secure. Thank you will never be enough – you believed in us and ensured [he] was looked after.


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