With the mounting numbers of disrepair claims against social landlords, housing associations and local authorities are keen to make sure that matters can be resolved as efficiently and cost effectively as possible to keep tenants safe and well. However, what can you do when an aggrieved tenant refuses access to make the relevant repair?
In this podcast, Michaela Smeaton and Eleanor Walters, Solicitors in the Housing Management team discuss the Housing Disrepair Protocol, key clauses from tenancy agreements as well as practical tips to ensure your evidence demonstrates reasonable endeavours to fix the problem.