In Wales we have seen a fundamental change in the way that patient’s concerns about the health service are handled. The NHS Redress Measure came into force on the 1 April 2011 and is known as “Putting Things Right”. The new arrangements introduce one system which will deal with both a complaint and a legal claim in cases where compensation is less than £25,000.00.
At Hugh James we have a dedicated Health Law and Redress team headed by Mari Rosser, who is a partner at Hugh James and head of the medical negligence department, and is a key member of the consultation team for the Welsh Government in relation to the implementation of NHS Redress – Putting Things Right.
If you have a concern regarding your treatment or treatment received by a loved one and want to make a complaint our dedicated Redress Team can advise and support you.
If you have already raised a concern regarding treatment and require advice on compensation offered by the NHS or advise on bringing a legal action following completion of the NHS Redress scheme we can help you.
Hugh James' Redress Team will make the whole process as simple as possible for you and will provide you with regular updates throughout your case.
If you need more information on Putting Things Right please see our frequently asked questions.